Terms and Conditions
Welcome to www.ikikai.co(“Website”). Ikikai Lifestyle Private Limited (also referred to as IKIKAI) and/or its affiliates provide website features and other products and services to you when you visit or shop at Ikikai.co, use IKIKAI products or services, or use software provided by IKIKAI in connection with any of the foregoing. IKIKAI provides the Services subject to the following conditions. This user agreement (“Terms and Conditions” or “T&C” or “Terms” or “Agreement”) is between you (“you” or “End User” or “your” or “Buyer” or “Customer” or “Registered User”) and IKIKAI (“Company” or “us” or “We” or “Ikikai.co”). This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures .Notwithstanding anything contained or said in any other document, if there is a conflict between the terms mentioned herein below and any other document, the terms contained in the present T&C shall alone prevail for the purposes of usage of the Site.
The domain name Ikikai.co is registered in the name of Ikikai Lifestyle Private Limited. Ltd. which is a registered company under the Companies Act 2013. Its registered office is at #686, Lake View Farm, Whitefield,Bangalore-560066, IKIKAI is in the business of selling lifestyle retail products such as apparel, art, home décor, furniture and other related goods.
RIGHT TO CHANGE
IKIKAI reserves the sole right to update or modify these Terms and Conditions at any time without prior notice. We therefore, encourage you to review these Terms and Conditions every time you purchase products or use our website.
USER RESPONSIBILITY AND REGISTRATION OBLIGATIONS
If you use the Website as Registered User, you agree that you are competent to contract within the meaning of the Indian Contract Act, 1872. IKIKAI reserves the right to terminate your membership and refuse to provide you with access to the Website if it is brought to its notice or if it is discovered that you are under the age of 18 years. You are solely responsible for maintaining the confidentiality of your User ID and Password. You are responsible for all activities that occur under your User ID and Password. You agree, inter-alia, to provide true, accurate, current and complete information about yourself as prompted by Website registration form or provided by You as a Visitor or user of a third party site through which You access the Website. If you provide any information that is untrue, inaccurate, not current or incomplete or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the User Agreement, IKIKAI has the right to indefinitely suspend or terminate or block access of your membership with the Website and refuse to provide you with access to the Website.
You undertake not to host, display, upload, modify, publish, transmit, update or share any information that is contained on the website that: belongs to another person and to which you do not have any right to; is grossly harmful, harassing, blasphemous; defamatory, obscene, pornographic, paedophilic, libellous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; harm minors in any way; infringes any patent, trademark , copyright or other proprietary rights; violates any law for the time being in force; deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature; impersonate another person; contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting any other nation.
In case it is found that you are in violation of these express conditions, you shall be solely responsible and shall face all legal consequences of the same by yourself and that IKIKAI shall in no manner be held responsible for the same.
COPYRIGHT AND INTELLECTUAL PROPERTY
All third-party and IKIKAI Exclusives designs featured on www.ikikai.co are copyright and intellectual property of their respective designers and cannot be reproduced or transmitted in any form without the prior written permission of the designers.
INTELLECTUAL PROPERTY RIGHTS COMPLAINTS
IKIKAI, respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes any Intellectual Property Right infringement, please address a complaint to the ‘Customer Care’ by way of an email as provided herein below.
When you use any of our Services, or send e-mails to us, you are communicating with us electronically. You by using our services consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site or through other Services. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. The legal requirements would be in conformity with the Indian Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000.
Products displayed on IKIKAI attempts to be as best as possible to describe the product succinctly. However, IKIKAI does not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. If a product offered by IKIKAI is not as described, your sole remedy is to contact IKIKAI within 48 hours of receipt and IKIKAI has the right to provide a solution as per its discretion. IKIKAI is not liable to issue any refunds or allow exchanges and/or returns as a matter of policy.
Products displayed/ sold on the IKIKAI website are manufactured/ procured as per the applicable Local Laws of India and are in conformity with the required Indian industry standards.
PRODUCT PRICING DISCLAIMER
The Prices displayed on our website may differ from prices that are available in stores. Further the prices displayed in our catalogues are quotes which may vary from country to country for the same product. These prices only reflect the MRP and do not include shipping and taxes which may be extra as applicable.
There may be information on our Website or in our catalogue that may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability which is likely to be corrected from time to time when detected. IKIKAI reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice.
The price of products as mentioned on ikikai.co is the Maximum Retail Price (MRP) for the said product. Such MRP shall be inclusive of all local taxes as are applicable in India. Additional applicable taxes may be charged depending upon the destination where the order has to be shipped to. The tax rate applied and charged upon the order shall include combined tax rate for both state and local tax rates in accordance with the address where the order is being shipped. IKIKAI reserves the right to collect taxes and/or such other levy/ duty/ surcharge that it may have to incur in addition to the normal taxes it may have to pay. We may also charge delivery Charges which may include postal charges / shipment charges etc.
SHIPPING & PROCESSING FEE
Our shipping and processing charges are intended to compensate IKIKAI for the cost of processing your order, handling and packing the products you purchase and delivering them to you. For further information please refer to our Shipping & Payment Policy:https://ikikai.co/beta2/shipping-policy
While availing any of the payment method/s offered by us, we are not responsible or take no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you including but not limited to the following: (a) lack of authorization for any transaction/s; (b) or exceeding the present limit mutually agreed by you and between your “Bank /s”; (c) or any payment issues arising out of the transaction; (d) or decline of transaction for any other reason/s.
All payments made against the purchases /services on ikikai.co by you shall be as against the MRP displayed on the website and shall be in terms and conditions of the third party Online Payment Gateway Services as adopted and applicable to your transaction as approved by IKIKAI. Before shipping your order to you, we may request you to provide supporting documents (including but not limited to Govt. Issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done so as to ensure a safe and a full proof online shopping environment to our users.
IKIKAI may employ Google Pay, PayPal and such other third party facilities, for Payments on the Website. Use of such third party services will be governed by their User Agreement, Seller Terms, Conditions and other rules and policies as may be required and applicable for your nature of activities.
ORDER CANCELLATION BY IKIKAI
Due to unavoidable circumstances there may be times when certain orders having been validly placed may not be processed or capable of being dispatched. IKIKAI reserves the exclusive right to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled shall include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or any defect regarding the quality of the product. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card/ debit card/ any other mode of payment has been charged, the said amount will be reversed into your Account/as the case may be to the source of the payment within a period of 30 working days. Any type of voucher used in these orders shall be returned and made available to the user in case of cancellation by IKIKAI.
IKIKAI endeavours but does not guarantee delivery of products in the stipulated time period as mentioned on the purchase of the product. In no manner can the contract be repudiated if IKIKAI fails to deliver any one or more products in the stipulated time frame. However, if you fail to take the delivery of the goods, IKIKAI may at its discretion charge you for additional shipping cost.
REFUNDS & RETURNS
IKIKAI shall make all endeavours to deliver defect free products to the purchasers.IKIKAI does not take title to any returned items purchased by the user unless the item is received by IKIKAI. Any item purchased on our website does not qualify for any return unless the product delivered is damaged, has manufacturing defects or an incorrect/ wrong product is delivered. The defective and/or damaged goods so received shall be communicated to IKIKAI within 48 hours of its receipt. Any communication received after 48 hours of delivery shall not qualify for return unless expressly covered by the product warranty even in case the said product has been wrongly delivered.
IKIKAI holds the sole discretion to determine whether a refund can be issued. For further information please read our Returns & Exchanges Policy: https://ikikai.co/beta2/returns-policy
- Gift Card can be redeemed online at www.ikikai.co
- If the order value exceeds the Gift Card amount, the balance must be paid by Credit Card/Debit Card/Internet Banking.
- Gift Cards will expire after 6 months from the date of issue and any corresponding unused balance shall be forfeited thereafter
- Gift Cards cannot be redeemed for Cash or Credit
- You are solely responsible for the safety and security of the Gift Cards
- Gift Card number is confidential. In the event of any misuse of Gift Card due to loss of any such confidential details due to the fault of the purchaser, IKIKAI shall not be responsible for the same and no refund can be issued
- Gift Cards are a Prepaid Instrument subjected to regulations by Reserve Bank of India. IKIKAI will be legally required to share the details of the purchase of the Gift Cards and/or transaction undertaken using the Gift Card with RBI or such statutory authorities.
- Gift Cards and transaction undertaken using the Gift Card - The issuer is also required to share the Know Your Customer (KYC) details of the purchaser/ redeemer of the Gift Cards with RBI or such statutory authorities, as per statutory guidelines issued from time to time. IKIKAI may contact the purchaser of the Gift Card in this regard
- There is no fee or other charges associated with Gift Card purchase.
TERMS & CONDITIONS FOR SALE PERIOD
- This special pricing runs from specified ‘Date’ only
- No exchanges or returns will be accepted on products with special prices, and the price displayed at check out is final
- No other offer or discount can be clubbed during this period. If you have two offer codes, you can use one.
- Gift Cards and Credit Notes can be applied
- Goods & Service Tax/Sales Tax levied by Indian law, if applicable on exports, will be paid by IKIKAI and will not be charged to the customer
- All conditions mentioned above are over and above our regular T&C’s
WARRANTIES & LIABILITY
All information, content, materials, products (including software) and other services included on or otherwise made available to you by IKIKAI are provided on an AS IS and AS AVAILABLE basis. IKIKAI makes no representations or warranties of any kind, express or implied, as to the operation of the services, unless otherwise specified in writing. You expressly agree that your use of the website is at your sole risk.
IKIKAI does not warrant that this Website will be constantly available, or available at all or that any information on this Website is complete, true, accurate or non-misleading.
We will not be liable to you in any way or in relation to the Contents of, or use of, or otherwise in connection with, the Website. You acknowledge, by your use of this Website, that your use of this Website is at your sole risk, that you assume full responsibility for all risks associated with all necessary servicing or repairs of any equipment you use in connection with your use of this Website, and that IKIKAI shall not be liable for any damages of any kind related to your use of this Website.
Though IKIKAI shall make all endeavour to protect its websites from any viruses or other illegal use of its website. However we do not warrant that this site; information, Content, materials, product (including software) or services included on or otherwise made available to You through the Website; its servers; or electronic communication sent from us are free of viruses or other harmful components. Nothing on Website constitutes, or is meant to constitute, advice of any kind.
IKIKAI will not be liable for any damages of any kind arising from the use of any service, or from any information, content, materials, products (including software) or other services included on or otherwise made available to you through the website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.
You agree to defend and indemnify IKIKAI (and its officers, directors, agents, subsidiaries, affiliates, joint ventures, and employees) from and against all third party claims, suits, damages, claims and losses, including but not limited to reasonable attorneys’ fees, or arising out of or related to your breach of this T&C, or your violation of any law or the rights of a third party or any damage to life and/or property caused by the products delivered.
Any breach of any applicable local laws of that territory shall also result in, without prior notice immediately limit your activity, remove your information, temporarily/indefinitely suspend or terminate or block your membership, and/or refuse to provide you with access to this Website.
We reserve the right to make changes to our site, policies, Service Terms, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
The failure by IKIKAI to enforce at any time or for any period any one or more of the terms or conditions of the Agreement shall not be a waiver by IKIKAI of them or of the right any time subsequent to enforce all Terms and Conditions of this agreement.
Failure on the part of IKIKAI to perform any of its obligations and the non-furnishing of the Service, shall not entitle you to raise any claim against IKIKAI or be a breach hereunder to the extent that such failure arises from an event of Force Majeure. If through force Majeure the fulfilment by either party of any obligation set forth in this Agreement will be delayed, the period of such delay will not be counted on in computing periods prescribed by this Agreement. Force Majeure will include any war, civil commotion, strike, governmental action, lockout, accident, epidemic, pandemic or any other event of any nature or kind whatsoever beyond the control of IKIKAI that directly or indirectly hinders or prevents IKIKAI from commencing or proceeding with consummation of the transactions contemplated hereby. You expressly agree that lack of funds shall not in any event constitute or be considered an event of Force Majeure.
Any grievances you have by way of use of the website can be addressed to the ‘Customer Care’ by way of email to firstname.lastname@example.org.The ‘Customer Care’ shall thereafter consider the same and provide a response within one month of the date of such complaint/ grievance.
These Terms and Conditions or the documents of third party payment channels shall be governed and construed in accordance with the laws of India.
This document is an electronic record in terms of Information Technology Act, 2000 and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000.
The Site contain copyrighted material, trademarks and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music , sound, and the entire contents of IKIKAI protected by copyright as a collective work under the applicable copyright laws. IKIKAI owns a copyright in the selection, coordination, arrangement and enhancement of such content, as well as in the content original to it. Users may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content, in whole or in part. Users may download / print / save copyrighted material for the User’s personal use only. Except as otherwise expressly stated under copyright law, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material without the express permission of IKIKAI and the copyright owner is permitted.
If copying, redistribution or publication of copyrighted material is permitted, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made. The User acknowledges that he/she/it does not acquire any ownership rights by downloading copyrighted material. Trademarks that are located within or on the Site or a website otherwise owned or operated in conjunction with IKIKAI shall not be deemed to be in the public domain but rather the exclusive property of IKIKAI, unless such site is under license from the trademark owner thereof in which case such license is for the exclusive benefit and use of IKIKAI, unless otherwise stated.